SHIPPING AND RETURNS

 

SHIPPING POLICY

Domestic Shipping:
All orders are processed within 1-3 business days from time of purchase. All domestic orders ship via USPS Priority Mail. Please allow up to 1 week of transit time for your package to arrive. If you still have not received your purchase after 2 weeks, please feel free to email us with your order number and we will provide an update for you.

International Shipping:
All orders are processed within 1-3 business days from time of purchase. All international clothing orders ship via USPS International Priority Mail.  Please allow for some additional shipping time for your package to arrive. if you have not received your items after 30 days, please feel free to email us with your concerns and we will do what we can to help.

Additionally, please note, some international orders will incur an import duty/tax upon delivery. This is a separate expense from the shipping fee. It is a tax that individual countries charge when importing goods from outside the country. This expense is the customer's responsibility to pay.

RETURN POLICY

During this time, we are not currently accepting returns or but we can process exchanges. If you'd like to exchange your order please contact us at info@shopdefinedbygrace.com for additional information and instructions.

PAYMENTS & PRIVACY POLICY

 Payments:
All transactions are securely processed through Shopify Payments. All major credit cards are accepted.

 Privacy Policy:
Your privacy is of upmost importance to us. Through Shopify, our site is secure. Additionally, here at Defined By Grace we do not collect personal and/or identifiable information about you without your knowledge. Any and all information is collected directly from you. We may utilize your email address to send you information or remind you of an unprocessed order. This service can be to canceled by you at any time.

If there are any questions or concerns and it wasn’t addressed here, please email us at info@livedefinedbygrace.com

We are here to help in any way we can, please let us know how we can better serve you!